Day 1

Session 1
  • Opening welcome-Shailesh Solanki, Executive Editor, Pharmacy Business
  • Setting the scene - Michael Holden, Associate Director, Pharmacy Complete & Conference Chair
  • NHS expectations
  • Community Pharmacy ambitions - Simon Dukes, Chief Executive, PSNC
  • Q&A panel debate:
    • Simon Dukes, Chief Executive, PSNC
    • Aneet Kapoor, Pharmacy Contractor and Chair of Greater Manchester LPC
    • Mike Hewitson, Pharmacy Contractor
    • Reena Barai, Pharmacy Contractor and NPA board member
  • Closing remarks - Michael Holden, Associate Director, Pharmacy Complete

Day 2

Session 2
  • Opening welcome - Priyankur Mandav, Editor, Pharmacy Business
  • Reflections on session one and setting the scene - Conference Chair 
    • Learns from operationalising the Pharmacy Flu Vaccination service
      To share the learns from planning and delivering vaccinations in a COVID-19 landscape and how to scale up for the benefit of their local population and the pharmacy.
      Presented by Sanjay Ganvir, Superintendent Pharmacist, Green Light Pharmacy
    • Utilising technology for virtual consultations to improve outcomes for patients and your pharmacy
      To understand how to leverage digital technology to reach patients and deliver private and NHS service consultations remotely
      Presented by Sunil Kochhar, Consultant Pharmacist & Owner, Regent Pharmacy
    • Identifying operational efficiencies
      How to identify potential efficiencies with up to 40% time saving for the most skilled people and hours of spare capacity to create additional revenue
      Presented by Andy Chilton, Director, Velresco Group
    • How you can create the time and capability to develop a business plan
      At a time when we must create the capacity and capability to deliver more patient services and enhance their experience, we will share some practical hints and tips on how this can be achieved. 
      Presented by Deborah Evans, Managing Director, Pharmacy Complete
  • The Pharmacy Leaders Panel to assess the next 12-18 months for community pharmacy
    • Simon Dukes, Chief Executive, PSNC
    • Mark Lyonette, Chief Executive, National Pharmacy Association
    • Ashley Cowen, Sales & Operations Director, AAH Pharmaceuticals
    • Julian Mount, Managing Director, Alliance Healthcare
  • Closing remarks-Michael Holden, Associate Director, Pharmacy Complete